WorkBC Assistive Technology Services Helps Rachel Communicate More Effectively With Her Employers

August 23, 2024

Rachel works as a child caregiver, taking care of a toddler, as well as doing light housekeeping and meal preparation. She has hearing loss.

Toy airplanes hanging in a child's room“I have difficulty in hearing and understanding during conversation, as well, I can’t fully hear what the toddler says — I’m struggling to hear the toddler crying from his room from nap. Also I am unable to understand what my employers are trying to ask me when they give instructions,†she shares.

Her audiologist referred her to WorkBC Assistive Technology Services.

“I received assistance for hearing aids financial support from the Assistive Technology Services program which is necessary for my daily work. I find wearing hearing aids very beneficial for me to function better and to do my job effectively,†she shares. “With these, I am now able to converse confidently and communicate more easily with other people at work.â€

Rachel says the new hearing aids help her keep the child in her care safe, and communicate more clearly with her employers.

“I’d love to recommend this program to others who are struggling with hearing difficulties and other disabilities which affect their work,†she says. “I would like to thank this program for helping me throughout my application and funding request process. I am so very grateful for your time and support.â€


WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.

Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or info-ats@workbc.ca

Please visit for more information about WorkBC Assistive Technology Services.

 Government of Canada and BC logos, This program is funded by the Government of Canada and the Province of British Columbia