New Hearing Aids Help Kimberley Hear Customers on the Phone Easier

May 25, 2022

Kimberley works as a customer service agent in West Kelowna for an online health company.

a person dialing an office phoneShe has high frequency hearing loss. She learned about WorkBC Assistive Technology Services from NexGen Hearing, and decided to apply.

With help from funding by WorkBC Assistive Technology Services, Kimberley was able to purchase a new pair of hearing aids.

The hearing aids have made a big difference in Kimberley鈥檚 workday.

鈥淸They] have helped with hearing customers on the phone clearer and have decreased my tinnitus, so it is easier to focus,鈥 she shares.

Kimberley says she 鈥渕ost definitely鈥 recommends WorkBC Assistive Technology Services to others in need, praising the service she received from staff.

鈥淭hey have all been so patient and helpful through this whole process.鈥


WorkBC Assistive Technology Services is operated by Neil Squire. Assistive Technology Services are available to individuals who have a work-related barrier due to a disability or a functional limitation. This may include barriers related to traveling to and from the workplace.

Questions about WorkBC Assistive Technology Services? Need help applying? Contact us: 1-844-453-5506 or info-ats@workbc.ca

Please visit for more information about WorkBC Assistive Technology Services.

 Government of Canada and BC logos, This program is funded by the Government of Canada and the Province of British Columbia